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Support

Read our FAQ or contact us through the form below the page.

Frequently Asked Questions (FAQ)

General

Do I need to provide my password?

No, we never ask for your password. We only need to know your TikTok username to deliver our marketing services.

Can my account be set to private?

No!
Your profile must be public to receive our services. You can switch it back to private after the service is complete.

Are your services compliant with TikTok and Instagram policies?

Yes, our services are designed to align with the terms of service of TikTok and Instagram, focusing on authentic marketing strategies to support your account’s growth.

What should I do if I haven’t received my service?

Ensure your profile is public. If you haven’t seen results within 24 hours, contact us using the form below, including your username and order number for faster assistance.

Someone from our support team will help you! Make sure to provide your username and order number for a faster responds.

Which currency is used on this site?

All prices are displayed in US Dollars, with the option for European customers to pay in Euros.

How can I pay?
  • Credit/Debit Card (Visa, MasterCard, American Express, etc)
  • SOFORT Banking
  • Giropay
  • iDeal
  • Bancontact
  • EPS
  • Przelewy24

All our payments are encrypted with SSL security.

Do you offer a money-back guarantee?

We provide a refund if the service does not meet the agreed-upon terms, such as failing to deliver the purchased marketing package.

What if I’m not satisfied with the service?

Contact us via the form below with details of your concern. Our team will respond within 48 hours to address your issue.

Can I order services for TikTok and Instagram at the same time?

Yes, add the desired services to your cart and provide the relevant TikTok and Instagram usernames or post URLs during checkout.

Can I collaborate with TikFuel as a business or influencer?

We welcome partnerships! For business inquiries or to join our influencer program (for TikTok influencers with 100,000+ followers), contact us via the form below. If under 18, please ensure parental approval.

Why choose TikFuel?

TikFuel specializes in social media marketing services, helping users enhance their TikTok and Instagram presence through authentic strategies. With years of experience and a global customer base, we’re committed to supporting your social media goals.

  • Over 4 years of experience
  • Serving customers in 114+ countries
  • Trusted by thousands of users

TikTok Services

When will I see results?

Marketing efforts typically begin within 15 minutes of your order but may take up to 24 hours, depending on the scope.

How do I select a specific post for engagement?

Yes at checkout, choose:

  • Standard: Provide your TikTok username, and we’ll promote your most recent post.
  • Specific Link: Share the URL of the desired post.
Where can I find my post’s URL?

Refer to TikTok’s help center for instructions on copying your post’s link.

Also, you can see here on YouTube how to find your specific link.

Can I test your services?

Contact us via the form below with your TikTok username to discuss trial options.

Instagram Services

Do services work for Instagram Reels?

Yes, our services support all kind of Instagram content including standard posts and Reels.

Can my Instagram profile be private?

No, your profile must be public to receive services. You can set it back to private afterward.

Contact our support

We love to help. Have questions? Submit a message below, and our team will respond within 48 business hours.

| TikFuel Support Ticket

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